Delivery to a pickup station

Out-of-home delivery is nowadays pretty much a talking point and probably the delivery solution of the future. This form of shipments means deliveries to locations such as our Parcel Shops and Parcel Lockers, where parcels can be picked up (almost) at any time. With that your customers have the flexibility and convenience they desire.

Whether on their way home, on the way to work, after shopping or before going to the gym - recipients can easily integrate the parcel delivery into their everyday lives as they are free to decide when and where they would like to collect their parcel.

Delivery to a Parcel Shop or a Parcel Locker

- your and your customers benefits at a glance

Maximum flexibility and predictable parcel collection with more than 2100 GLS Points in Austria

Your customers can easily integrate the pick-up of their parcels into their everyday lives as they can choose both, the delivery location and pick-up time themselves, allowing them to adapt the pick-up to their habits, daily routines and processes.

Customer-friendly opening hours and best accessibility

Our Parcel Shops offer your customers opening times tailored to their needs and therefore the opportunity to collect their parcels throughout the day. In our Parcel Lockers, your customers are even able to collect their shipments around the clock, 7 days a week.

Positive customer experience and high customer satisfaction

Thanks to multiple notifications and real-time tracking, your customers are always informed about the whereabouts of their parcel. Since the delivery process is adapted to their wishes, there are fewer questions in the customer service department and lower complaint rates.

Cost savings on the last mile & returns

The costs for Out-of-home deliveries is, on average, up to 25% lower than the costs for home deliveries. We also offer attractive returns rates, reducing the overall costs of your international returns.

Always nearby

In our Parcel Shops & Parcel Lockers your customers can collect, send and return parcels conveniently. With more than 2,100 locations, GLS Austria offers senders and recipients a dense network of pick-up and drop-off stations.

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Integrated into local shops, our Parcel Shops are conveniently located and offer your customers attractive opening times, professional advice and various payment options - without long queueing.

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Our Parcel Lockers are located in frequented and easily accessible locations and offer your customers the opportunity to pick up and drop off their parcels 24/7. Fast & time-independent.

Shop Delivery Service.

How does delivery to a Parcel Shop or Parcel Locker work?

Woman with parcel Woman with parcel

Your web shop is connected to the GLS customer system ShipIT via API or a provider solution. This connection enables the display of all selectable Parcel Shops and Parcel Lockers that are eligible for delivery. This gives customers in your webshop the opportunity to choose the delivery location that suits their needs best.

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Your customers purchase the required goods online and determine the delivery location during the checkout process. For doing so they have a list of Parcel Shops and Parcel Lockers to choose from. Depending on their habits and routes, they select the delivery location that suits their needs best.

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We will notify your customer as soon as the parcel is ready for collection at the location designated. Customers now will have up to 8 days to collect the parcel from the Parcel Shop of their choice. In a Parcel Locker they have up to 3 days for pick-up.

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Your customer has picked up his parcel? Great! We hope he or she enjoys the content! If your customer hasn't managed to pick up the parcel within the collection deadline, our driver will pick it up and we will return it to you.

 

Our Parcel Shops & Parcel Lockers

Check out our dense network:

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