Download the GLS mobile app and make sending parcels easier

What can the GLS app help you with?

Redirect your parcel to a GLS Point

In the app, you select GLS Parcel Box or Parcel Shop.

Cash on delivery via app

Whether the package is going to your home or you pick it up at the box.

Change your delivery time and location

Easily move the date or change the address in the app.

Find out the current location of your package

Track when your package arrives, how many stops are left, and any delays.

More e-mail addresses in one app

Store up to 3 addresses and manage all your packages easily.

Map of all GLS Parcel Shops and Boxes

The app makes it easy to find out where it is, when it's open and how to get there.

What can we help you with?

Can't log in to the GLS CZ app?

a) Do you log in by email?

If you are unsure of your password, we recommend resetting it. After ten unsuccessful attempts, the account will be blocked for a minute. If you fail to log in again, the lock will be reactivated - and with each subsequent attempt, the lockout period increases, up to five hours. This is a security measure against unauthorised access.

b) Do you use Google, Apple or Facebook login?

If so, log in with the same account you used to register.

Your e-Balík login credentials do not work in the GLS CZ app. Each service has its own account.